FurnitureMail
furnituremail.com
Meztli Drz
Horseheads, New York
Damaged China cabinet
I bought a china cabinet from Furnituremail.com as a valentine gift for my wife. After the item was delivered, I opened the box and the base had massive damages. The top had broken glasses. Obviously a warehouse damage and/or shipping damage. Many phone using the phone number on the receipt to FurnitureMail.com has not gone through. No response to many email sent customer service and sales at FurnitureMail.com. The shipping company (http://www.customco.com) has denied responsibility for damages and the FurnitureMail.com has stayed our of reach. I am in the process of planning to report the issue to the New State Generals office for redress
Loss:
$1127
Reason of review:
Damaged or defective
Preferred solution: Full refund
Anonymous
Los Angeles, California
Furniture.Mail Warning: DON'T BUY! RIP OFF
I purchased an ottoman that was to be tritone, meaning a mix of browns. It stated on the site 100% leather, WRONG. The tag on it states that it is man made. Not only that, it was $318.00 plus 55.00 for shipping and arrived, wrong color, massive damage and vinyl. I sent many emails and photos depicting all the things tht were very wrong with the product. They refused a refund and offered me $50.00 AND offered to let me buy ANOTHER ONE for ANOTHER $300.00. They have cheap Chinese *** that is worse than most and will not give you anything if your item is damaged, misrepresented or wrong color. You have been warned. DO NOT BUY FROM FURNITURE.MAIL. You will be very sorry.
Loss:
$370
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